Refund Policy
Learn about our refund policy for AdGenius subscriptions.
Thank you for subscribing to AdGenius. We strive to provide the best SaaS experience for our users. Please read our refund policy carefully before making a purchase.
1. Subscription Fees
All subscription fees for AdGenius are billed in advance and are non-refundable, except as required by law or as otherwise stated in this policy.
2. Free Trials
If you are on a free trial, you will not be charged until the trial period ends. You may cancel at any time during the trial to avoid charges.
3. Refund Eligibility
Refunds may be considered in the following cases:
- Duplicate payment was made in error.
- You were charged after canceling your subscription before the renewal date.
- There was a technical issue on our end that prevented you from using the service.
4. How to Request a Refund
To request a refund, please contact our support team at Contact within 7 days of your billing date. Please provide your account details and the reason for your request.
5. Processing Refunds
If your refund is approved, it will be processed to your original payment method within 7-10 business days. You will receive a confirmation email once the refund has been issued.
6. Changes to This Policy
We reserve the right to update or change our refund policy at any time. Changes will be posted on this page.
7. Contact Us
If you have any questions about our refund policy, please contact us at Contact.